Terms & Conditions

Last Updated: 2025

Welcome to Greenfield Bio. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully before using our website or placing an order.

1. General Terms

These Terms and Conditions apply to all visitors, users, and customers who access or use this website.
By using this website, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

2. Products and Services

Greenfield Bio offers a range of organic products for purchase, including but not limited to teas, spices, herbs, coconut products, and private labeling services.
All products and services are subject to availability. We reserve the right to modify, discontinue, or change any products or services without prior notice.

3. Orders and Payments

Orders placed on our website are considered an offer to purchase the products. We reserve the right to accept or reject any order at our discretion.
Prices and availability of products are subject to change without notice. Payment for orders is processed at the time of order placement.
You are responsible for providing accurate billing and shipping information during the checkout process.

4. Shipping and Delivery

Shipping and delivery times vary based on the nature of the order, destination, and availability of products. Please refer to our Shipping Policy for further details.
Any customs duties, taxes, or import fees incurred at the destination are the responsibility of the customer.

5. Returns and Exchanges

We accept returns and exchanges for damaged or incorrect items within 14 days of delivery. Please refer to our Return and Exchange Policy for more information.
Private-label and custom orders may not be eligible for returns unless there is a manufacturing defect.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Greenfield Bio or its licensors and is protected by copyright and intellectual property laws.
You may not copy, reproduce, or distribute any content from the website without prior written permission from Greenfield Bio.

7. Limitation of Liability

Greenfield Bio is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or the products.
We do not guarantee that the website will be error-free or uninterrupted. In case of any issues, our liability is limited to the total amount paid for the product.

8. Modifications to the Terms

Greenfield Bio reserves the right to change or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated date.
By continuing to use the website after any changes are made, you agree to the revised Terms.

9. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes will be resolved in the courts of Sri Lanka.

10. Contact Us

If you have any questions about our Terms and Conditions, please contact us at [support@greenfield.organic].